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Legal

Privacy Policy

Overview

This Privacy Policy explains how Heartrate Mortgage Studio, powered by Go Rascal Inc.(“we”, “us”, or “our”), handles information you voluntarily submit through our website. We are committed to protecting your privacy and being transparent about our data practices.

[GO RASCAL COMPLIANCE COPY REQUIRED — Company-specific data handling policies should be reviewed and finalized by Go Rascal compliance before public launch.]

Information You Voluntarily Submit

When you use our contact form, schedule a conversation, or reach out by phone or email, you may provide us with information such as:

  • Your name and contact information (email, phone number)
  • Basic information about what you are looking to finance
  • Your income type and timeline
  • Any message you choose to include

We do not request or collect Social Security numbers, bank account information, credit card data, tax returns, bank statements, or driver’s licenses through this website. The formal mortgage application process, which involves sensitive financial information, is handled through a separate secure system.

Website Analytics

We use website analytics tools to understand how visitors interact with our site. These tools may collect information such as pages visited, time spent on pages, referral sources, and general geographic data. Analytics data is aggregated and does not identify individual visitors personally.

Cookies

Our website may use cookies and similar technologies to improve user experience and enable analytics. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

Communication Requests

When you submit a contact form or schedule a conversation, we use the information you provide to respond to your inquiry and discuss mortgage options. We may contact you by phone, email, or other methods based on the information you provide.

Third-Party Services

We use third-party services that may collect information when you interact with our website. These may include:

  • Calendly — Used for scheduling conversations. Calendly has its own privacy policy that governs how it handles your information.
  • Analytics providers — Used to understand website traffic and usage patterns.
  • Mortgage application systems — If you proceed to a formal mortgage application, that process is governed by a separate secure system with its own privacy protections.

We do not sell your information to third parties.

How to Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can contact us:

  • Phone: 931-215-3071
  • Email: alex.robertson@gorascal.com
  • Heartrate Mortgage Studio, powered by Go Rascal Inc.
  • NMLS #2072896
  • Licensed in Tennessee

Important Disclosures

Programs, rates, terms and eligibility requirements are subject to change without notice and vary by lender and borrower circumstances. All loans are subject to credit, underwriting, property and other applicable approvals. This website is for informational purposes and does not constitute a commitment to lend.

Heartrate Mortgage Studio is powered by Go Rascal Inc., NMLS #2072896. Alex Robertson, Mortgage Loan Originator, NMLS #1595941. Licensed in Tennessee.